Luna Flex FAQs | Luna Park Melbourne

What are the benefits of purchasing Luna Flex?

Natalie Parker — Mon, 09 Sep 2024 00:53:13 +0000

The benefits of the Luna Park Melbourne’s Luna Flex add on is that you can change the date of your Tickets on or before the date of your visit for up to 365 days from the original purchase date, should your plans change. All Luna Flex date changes must be submitted via a Luna Flex Change of Date request form on our website either on or before the date of the original intended visit.

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How do I change the date of my ticket once Luna Flex has been purchased?

Natalie Parker — Mon, 09 Sep 2024 00:52:08 +0000

To request a date, change please click the link here and fill out the change of date form with your order number and requested date. Change of date is subject to availability and park capacity.

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How do I add Luna Flex to a booking?

Natalie Parker — Mon, 09 Sep 2024 00:50:46 +0000

Luna Flex can be added to your cart during the online ticket purchase journey.

Once you have selected your ticket and are requested to proceed to check out, you’ll be asked if you would like to add Luna Flex.

Once you get to the cart before the checkout, you’ll be asked again if you would like to add Luna Flex.

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What is Luna Flex?

Natalie Parker — Mon, 09 Sep 2024 00:49:51 +0000

We get it! Plans change!

Luna Flex provides the opportunity for a one-off change of date to your Park Entry or Unlimited Ride Ticket. Luna Flex is an online purchase add-on that covers all tickets within the online cart. All Luna Flex change of date requests must be submitted via an online Luna Flex Change of Date form available on the Luna Park Melbourne website. The change of date request must be submitted either on or before the original date of the visit. The new requested visit date must be within 365 days from the date of purchase. Full Terms and conditions can be found here.

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